1. SCOPE OF APPLICATION
These terms and conditions apply in the time the contract was amended for all business relations between Dee’licious, Wilfling Manufaktur (hereinafter we or us) and their customers (you).
These terms are deemed to have been accepted when ordering goods or services. Differing conditions require written confirmation from us.
The presentation of products in the online shop is not a legally-binding resolution, but merely represents a non-binding online catalog. Just putting products in the “basket” is not considered a binding order. A binding order for the products contained in the basket is only completed and valid when clicking the “Order” button on the order page. We will then send you an immediate contract confirmation via e-mail, with the receipt of the contract. The acceptance is subject to the legality and the availability of the ordered goods or services. Temporarily not deliverable products will have to be reordered by you. The availability display in the online store serves as information, not as a delivery confirmation, it may be inaccurate in exceptional cases. Decisive is the contract price specified at the time.
3. DELIVERY AND SHIPPING COSTS
We will deliver the ordered goods to the address specified in the order as soon as possible. In exceptional cases, certain products may not be available immediate, we are entitled to make partial deliveries and services at any given time, provided that they are reasonable. If partial deliveries are carried out by us, we do assume the additional postage.
Minimum order value: CHF 50
Shipping costs: Switzerland/Liechtenstein CHF 10
Orders over CHF 200: free!
The stated price applies for all deliveries incl. the applicable VAT.
4. RETENTION OF TITLE, CANCELLATION OF THE CONTRACT
We reserve title to the goods until full payment of the purchase price. In case of behavior contrary to the contract, especially if you fail to meet your payment obligations in spite of a reminder from us, we reserve the right to withdraw from the contract and demand the return of the merchandise held by you within a reasonable given deadline. In this case we are entitled to recycle the returned goods upon their receipt. We reserve the right to decline a contract after a negative result of a credit check.
5. MATURITY AND PAYMENT
We only accept the methods of payment that were indicated in the framework of the ordering process. The purchase price and any applicable shipping costs are due upon conclusion of the contract.
Unless otherwise agreed, invoices are payable within 10 days. We may request a prepayment without stating reasons. The order will be processed after receipt of the payment.
Reimbursements and deposits are automatically refunded to the Dee’licious credit account.
Vouchers can be redeemed only on the terms indicated on the voucher. It is not permissible to sell coupons or coupon codes without prior written consent from us. When paying with a voucher, any possible remaining balance is credited to the account and automatically credited with the next order. The accumulation of actions, coupons and discount codes is not possible.
6. WARRANTY AND LIABILITY
If the goods are deficient at the time of transfer of risk, e.g. manufacturer error, or there is a wrong delivery, we will provide a replacement delivery if possible. In case of failure of the replacement, you can request the cancellation of the purchase.
Our liability for own negligence and that of our employees, legal representatives and agents is limited to intent.
Suppliers and contractors of the offers on these sites:
Wilfling Manufaktur, Sagenstrasse 25, 6264 Pfaffnau
Address to send returns to:
Wilfling Manufaktur, Sagenstrasse 25, 6264 Pfaffnau
We will use the data you have provided solely to complete and process your order. Your data is transferred to the delivering shipping company, provided it is necessary for delivery of the goods. For the settlement of payments your payment data is transmitted to our bank. A transfer of your data to other third parties or the use for advertising purposes does not take place. Upon completion of the contract and full payment your data will be blocked from further use and deleted after the statutory retention period. Using technical and organisational measures, we secure our website and other systems against loss, destruction, access, modification or processing of your data by unauthorised persons. Despite regular checks, complete protection against all dangers is not possible. According to the Federal Data Protection Act (DSG) you have a right to free information about your stored data (article 8 DSG) and a right of correction (article 5, para. 2 DSG). Requests for information may also be sent in electronic form to the competent office. For questions regarding the procurement and processing of your personal data and for information and correction requests, please contact us through: Daniela Wilfling, firstname.lastname@example.org
You can visit our website without disclosing any personal information. We only store data without reference to individuals - for example, the name of your Internet Service Provider, the site from which you have visited us, or the name of the file requested. This data is exclusively used to improve and evaluate our offer and is not traceable to you. Personal data is only collected if provided voluntarily in the context of ordering, when opening an account. We use the data you provide without your express permission solely to fulfill and process your contact inquiry. On completion of the contract and full payment, your data will be blocked from further use and deleted after the retention periods established by tax and commercial law, unless you have expressly consented to the further use of your data.
According to the Federal Act on Data Protection (DSG) you have a right to free Information about your stored data (Art. 8 DSG) and a right to rectification (art. 5 para. 2 DSG). In addition, you may request your data to be deleted or blocked, insofar as it is no longer needed for contract execution. Information, blocking or deletion requests may also be sent electronically to the appropriate authority. For questions regarding the procurement and processing of your personal data and for information and correction requests, please contact: Daniela Wilfling, Wilfling Manufaktur, Bodenmattstrasse 12, 4614 Hägndorf, email@example.com
Credit assessments and scoring
Credit checks and scoring Unless we have paid in advance, for example when making a purchase on account, we get to preserve our legitimate interests and if appropriate obtain credit information based on mathematical statistical methods from a bureau In order to effectuate this, we transmit the personal data required for a credit rating check to a relevant agency and we use the feedback information on the statistical probability of default to reach a balanced decision on the conclusion, execution or termination of the contract. The credit report can include probability values (scores), which are calculated on the basis of scientifically recognised mathematical and statistical methods. Other address information may also be taken into consideration in the calculations. Your legitimate interests will be taken into account in accordance with the legal requirements. Upon request, we shall be more than happy to inform the customer as to which agencies we use for this purpose.
Facebook Social Plugins
On our site, so-called Social Plugins (“Plugins”) of the social network Facebook are used, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are marked with a Facebook logo or the words “social plug-in from Facebook” or “Facebook Social Plugin”. You can find an overview of Facebook plugins and their appearance here: http://developers.facebook.com/plugins When you visit a page of our website that contains a social plugin, your browser makes a direct link to the Facebook servers. The content of the plugin is transferred from Facebook directly to your browser, which then embeds it into the page. Through the integrated plugin, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the USA and stored there. If you are logged into Facebook, Facebook can directly link your visit to our site to your Facebook profile. If you interact with the plugins, for example press the “Like” button or make a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also posted on your Facebook profile and displayed to your Facebook friends. To see the purpose and scope of data collection and the further processing and use of data by Facebook, and your rights and settings options to protect your privacy, please refer to the privacy policies of Facebook: http://www.facebook.com/policy.php If you do not want Facebook to directly associate the information gathered through our website with your Facebook account, you must log out of Facebook before visiting our website. You can also completely prevent the loading of the Facebook plug-ins by applying add-ons to your browser, for example “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).
Twitter plugins (e.g. “Tweet” button)
Our website uses so called social plugins from the Twitter micro-blogging service, which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are marked with a Twitter logo, for example, in the form of a blue “Twitter bird”. You can find an overview of the Twitter plugins and their appearance here: https://twitter.com/about/resources/buttons When you visit a page of our website that contains a social plugin, your browser makes a direct connection to the servers of Twitter. The content of the plugin is transferred from Twitter directly to your browser, which then embeds it into the page. By means of this integration Twitter receives the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Twitter or are currently not logged in to Twitter. This information (including your IP address) is transmitted by your browser directly to a Twitter server in the USA and stored there. If you are logged in to Twitter, Twitter can link your visit to our site to your Twitter account directly. If you interact with the plugins, for example by pressing the “Tweet” button, the corresponding information is also transmitted directly to a Twitter server and stored there. The information is also published on your Twitter account and displayed to your contacts there. To see the purpose and scope of data collection and the further processing and use of data by Twitter, and your rights and settings options to protect your privacy, please refer to the privacy policies of Twitter: https://twitter.com/privacy If you do not want the data Twitter collected on our web directly assigned to your Twitter account, you must log out before you visit our website at Twitter. You can completely block the loading of plugins with add-ons for your browser, e.g. the script blocker “NoScript” (http://noscript.net/).
9. CUSTOMERS REVIEWS
When you review a product offered by us, you grant us the exclusive and unlimited license for further use. We reserve the right to display a customer review shortened, modified or omitting parts even for a limited period.
Customer evaluations reflect the opinion of the customer and do not necessarily reflect our opinion.
10.1 Consumers have the right to revoke the contract within 14 days of receipt of goods. The revocation is to be sent in writing by e-mail to firstname.lastname@example.org. Adherence to the notice period is determined by the date of dispatch of the revocation. An explanation for the cancellation is not required.
10.2 The exercise of the right of withdrawal leads to the transformation of the purchase contract into a return contract relationship, whereby the services rendered as part of the purchase contract must be reimbursed. The customer must return the received goods in the original packaging within 14 days of the notice of withdrawal to Wilfling Manufaktur. The cost of the return shipment is borne by the customer. Adherence to the notice period is determined by the date of dispatch of the revocation. The return must be sent to: Wilfling Manufaktur, Bodenmattstrasse 12, 4614 Hägendorf
10.3 Upon receipt of the goods, the purchase price will be refunded to the customer immediately. A deduction of the refunded purchase price for any possible damage or excessive wear of the product remains reserved. The online store may withhold the reimbursement until it has received the returned goods back, or until the consumer has proven that he has sent back the goods, whichever is the earlier.
10.4 The right of withdrawal is excluded for goods that were unsealed after delivery.
11. CONCLUDING PROVISIONS
The provisions of the Swiss Code of Obligations apply. 4600 Olten is the exclusive jurisdiction for all disputes arising from a contract with Wilfling Manufaktur. We reserve the right to amend these terms and conditions at any time. The relevant legally binding version of the GTC is available on www.deelicious.ch.